Account Manager
This is an exciting opportunity to join a lean, high-performing team in a unique and evolving industry.
As an Account Manager, you will develop and execute plans to grow accounts, manage relationships with customers and leads, and work across departments to deliver on company goals. We are a customer-centric company, and this role will be key in maintaining our excellence in customer service.
A typical day for an Account Manager starts at 6 AM and may include:
Fielding customer orders via incoming calls and emails
Making product recommendations when a customers' requested items are out-of-stock
Assessing quality and sampling oysters
Checking in with customers that have not placed their weekly order
Following up with trucking companies regarding missing freight
Working with the Purchasing and Operations Teams to address customer needs
Reaching out to leads requesting availability and pricing on our products
This job might be for you if:
1. You like helping people. You are patient and comfortable interacting with others. You enjoy seeing your customers and team thrive.
2. You think on your feet. When things change, you know how to roll with the punches and manage the situation.
3. You pay attention to the details. Nothing falls through the cracks when you are on duty. You stay focused even in high-stress environments.
4. You are motivated to make a difference. You take initiative and can work independently. You never shy away from challenging tasks.
What you’ll need:
Degree preferred (Business, Hospitality or Culinary Arts)
At least 2 - 3 years of sales, business, or foodservice experience
Proficiency in Microsoft Office
Extra awesome if you have:
Digital marketing experience
Familiarity with Adobe Creative Suite
Presentation skills
What you’ll receive:
Base salary commensurate with experience plus annual bonus potential
Health insurance benefits
Paid vacation and holidays
Simple IRA with a company match
If you are interested in applying, please submit a cover letter and resume to jessica@pangeashellfish.com
